What experience has taught us to look for — and how TRAME enables us to do it more systematically.
TRAME conducts capable of conducting hundreds of qualitative interviews simultaneously — to surface what organisations do not know about themselves.
TRAME creates a different space for dialogue than a traditional interview. People say in TRAME what they would not say in the presence of a member of senior management.
TRAME is deployed via NOAXP, an AI interviewing platform we developed in-house.
TRAME's results are only as valuable as the interpretation it receives. Our consultants transform what TRAME surfaces into action.
The consultant you meet is the one who works on your mission. We engage directly — without delegation on what matters.
"Technology does not replace senior judgement.
It gives it access to information that classical approaches struggle to capture."
These gaps are not anomalies. They are the rule in every organisation we work with.
| What the auditor hears | What TRAME surfaces |
|---|---|
| "We use the tool in accordance with the procedures." | "I export everything to Excel on Fridays because the module crashes every other time." |
| "Purchase orders are raised before expenditure is committed." | "We regularise 80% of professional services orders after delivery." |
| "The team is trained and self-sufficient on the new tool." | "We kept the old process running in parallel because we don't trust the data." |
| "The supplier will be onboarded before the project starts." | "The supplier started three weeks ago. The file is still with Procurement." |
Our positioning is also defined by what we do not accept.
"The real issue in a transformation is rarely where you expect it at the outset. What we have learnt to do: go and find it where it is actually hiding."
"Technology moves fast. What does not change: organisations adopt tools that resemble what they already do — not those that require them to change."
"In 35 years, I cannot recall a single ERP project where the reality of processes matched what users had described in the scoping workshops."